Getting Started with Journiv Plus
Step-by-step guide to purchasing, registering, and using your Journiv Plus license.
This guide will walk you through getting started with Journiv Plus, from purchasing a license to using your first Plus feature.
Step 1: Get Your License
Where to Purchase
Journiv Plus licenses can be purchased here. Once you have purchased a license, you will receive a license key via email within 48 hours. Please ensure to use a valid email address when purchasing a license. Your license key will be valid for 1 year from the date of license email sent (not the date of purchase).
License Key Format
Your license key will look like this:
lic_abc123def456ghi789jkl012mno345pqImportant: Keep your license key secure and treat it as a password. You'll need it to register Plus features on your instance.
Step 2: Access License Settings
To register your license, you need admin access to your Journiv instance:
- Log In - Sign in to your Journiv instance as an administrator
- Navigate to Settings - Click on "Settings" in the navigation menu
- Open License Section - Click on "Journiv Plus" or navigate to
/settings/license
You should see the license management screen, which shows:
- Current license status (if any)
- License registration form
- License information and actions
Step 3: Register Your License
Registration Form
The license registration form requires:
- License Key - Your 36-character license key (starts with
lic_) - Email Address - The email address associated with your license purchase
- Discord ID (Optional) - Your Discord username if you want to join the Plus discord channel on Journiv Discord server.
Registration Steps
- Enter License Key - Paste your complete license key into the "License Key" field
- Enter Email - Enter the email address you used when purchasing the license
- Add Discord ID (Optional) - If you want to join the Plus Discord group, enter your Discord username
- Click Register - Click the "Register License" button
What Happens During Registration
When you register your license:
- Validation - Your license key is validated with the license server
- Binding - The license is bound to your installation's unique ID
- Activation - Plus features are immediately activated
- Confirmation - You'll see a success message and your license details
Registration Requirements
- Admin Access - Only administrators can register licenses
- Internet Connection - Registration requires internet access to validate with the license server
- Valid License - Your license must be active and not expired
- Email Match - The email you enter must match the license owner's email
Step 4: Verify Your License
After registration, you should see:
- License Status - Shows "Active" if your license is valid
- Expiration Date - Shows when your license expires
- Install ID - Your unique installation identifier
Step 5: Access Plus Features
Once your license is registered, Plus features are immediately available:
Tag Analytics
- Navigate to Tags - Go to Settings → Tags
- Open Analytics Tab - Click on the "Analytics" tab
- View Analytics - Explore your tag usage statistics and trends
Feature Availability
Plus features are automatically enabled when:
- Your license is registered
- Your license is active (not expired)
- Your license is valid (not revoked)
If a feature shows a "Plus Feature" message, check that:
- Your license is registered
- Your license status is "Active"
Troubleshooting Registration
Common Issues
"License registration failed"
- Verify your license key is correct (36 characters, starts with
lic_) - Ensure your email matches the license owner's email
- Check your internet connection
- Try refreshing the page and registering again
"Rate limit exceeded"
- You can register a license up to 2 times per day per license
- Wait 24 hours before trying again
- Contact support if you need immediate assistance
"Email mismatch"
- The email you enter must exactly match the email used when purchasing the license
- Check your purchase confirmation email for the correct email address
Getting Help
If you encounter issues during registration:
- **Check License ** - Verify your license key and email are correct
- Review Error Messages - Read the error message carefully for specific guidance
- Try Again - Sometimes network issues cause temporary failures
- Contact Support - Reach out through Discord or email if problems persist
After Registration
What You Can Do Now
- Use Tag Analytics - Access detailed tag usage insights
- Explore Features - Try out all available Plus features
- Manage License - View and manage your license settings
- Monitor Expiration - Keep track of license expiration dates and renew your license when needed
Next Steps
- Learn About Features - Discover what Plus features can do
- Manage Your License - Learn about license management
Security Notes
- Keep License Key Secure - Don't share your license key with anyone
- Admin Access Required - Only administrators can register and manage licenses
- Install ID Binding - Your license is tied to your specific installation to prevent unauthorized use. You have a limited number of attempts to reset/re-register your license to a new installations in a month.